This collection policy of the Bank (Amended 2020) is a reflection of our bank’s on-going efforts to provide better service to our customers and set higher standards for performance. The policy is based on principles of transparency and fairness in the treatment of customers.
While adopting this policy, the bank reiterates its commitments to individual customers outlined in Banker’s Fair Practice Code of Indian Bank’s Association. This document is a broad framework under which cheque collections are governed.
Click to Download the Cheque Collection Policy (Format: Adobe "PDF" Document) for your reference and printing.
Click to Download the Cheque Collection Policy Amendment to Version 12 (Format: Adobe "PDF" Document) for your reference and printing.